Editor's note: This story originally appeared in the spring 2021 issue of ASU Thrive magazine. The pain of a lingering sore throat is, in many cases, not just physical. On top of feeling unwell, people often have to enter the health care system to get relief. This often looks like: making a request to take time off work, finding an open appointment, sitting in traffic, filling out paperwork, enduring a throat swab and, finally, paying the bill. Treating common illnesses — strep throat,...